Terms and Conditions

  1. If you are not satisfied with any product, you can return it. In such case 25% of the total product amount will be deducted (due to two-way shipment charges) and 75% amount will be refunded to any given bank account.
  2. We have right to cancel any shipment or order due to any reason whatsoever.
  3. For digital products you have to make payment first via Bank or Easy Paisa, such products will be delivered through email or sms not physically.
  4. Digital products will not be returned or refunded.
  5. Shipment might be delayed due to any reason.

Modification: 

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Return & Exchange Policy

Our Exchange & Return policy lasts 7 days. You can return or exchange a product for any reason within 7 days after receiving your parcel.

Just send us the product back to our office and inform us via email at tomalex420@gmail.com. Please mention your order ID in the email.

Office Address: House # 11-B, Block 6, PECHS, Karachi

Once we receive back your parcel, we will contact you via call/email within 7 working days after your return has been processed. You will then be issued your refund or exchange voucher.

For further assistance, please email us at tomalex420@gmail.com

 

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